As a high-integrity, detail-oriented, lifelong learner with the skill of explaining technical concepts in an accessible language to diverse stakeholders, I would like to present my curriculum vitae for future employment with your organization. As an accomplished California State University, San Bernardino MBA graduate specializing in Supply Chain Management and Cyber Security, I am honored to offer my unique blend of academic excellence and nearly two decades of expertise in Web development and IT management to the role of a Information Technology, Web Development, and/or Business Application Instructor. My distinction as the CSUSB MBA Spring 2023 class's highest GPA achiever further underscores my dedication to achieving excellence in both my educational pursuits and my professional endeavors. As a non-traditional lifelong learner, I returned to higher education after fulfilling roles as a devoted full-time father and dedicated part-time Web developer. My recent educational journey has reignited my passion for pedagogy and its pivotal role in shaping our society's future.

Relevant coursework: IST 6090 - Information Systems and Technology Management, IST 6470 - Database Management and Policies, IST 6480 - Information Networking Systems and Security, IST 6700 - Cybersecurity Policy and Risk Management, IST 6720 - Cyber Defense and Vulnerability Analysis, IST 6730 - Cybersecurity Theory and Practice, IST 6620 - Business Analytics and Decision Making

Relevant coursework: CIS-1A – Introduction to Computer Information Systems, CSC-2 - Fundamentals of Systems Analysis, CIS-5 - Programming Concepts and Methodology I: C++, CIS-12 - PHP Dynamic Web Site Programming, CIS-14A - Web Programming: JavaScript, CIS-18A - Java Programming: Objects, CIS-18B - Java Programming: Advanced Objects, CIS-18C - Java Programming: Data Structures, CIS-21 - Introduction to Operating Systems, CIS-72A - Introduction to Web Page Creation, CIS-72B - Intermediate Web Page Creation using Cascading Style Sheets (CSS)

Relevant coursework: ENG 209 – Business Writing, BLAW 200 – Legal Environment of Business, Math 205 – Calculus I, COM 330 – Telecommunication Concepts and Technology, COM 340 – Intercultural Communication, COM 323 – Management Communication Lab, COM 341 – International Communication

Cyber Security Concepts (Defense in Depth, NIST Framework, ISO 27001, SOC, SIEM, EDR, DLP), Windows and Linux administration, Drupal, WordPress, PHP, CSS, JavaScript, MySQL, Java, C++, R and R-studio, Tableau, Splunk, Lucidchart, Microsoft Visio, Adobe Suite tools, MS Office Suite Tools. 

Friendly demeanor that fosters positive relationships, approachable and responsive to diverse environments, strong written/verbal communication skills, able to convey complex technical concepts in an understandable manner, meticulous attention to detail, mission-driven, impeccable work ethic, proactively embraces challenges, dedicated to continuous learning, eager to contribute to personal and organizational growth, team player willing to go the extra mile.

• Grade Book Management and Accuracy: Analyzed and meticulously reconciled discrepancies between the student list provided by the school administration and the Canvas student information system. Ensured accurate grading, preventing potential errors in issuing grades to students.
• Grade Calculation and Submission: Calculated and compiled final grades for a substantial cohort of over 350 students based on the specific criteria outlined by the Professor. Demonstrated precision and attention to detail in this crucial process.
• Teaching Assistance and Mentorship: Assisted in teaching and mentoring students across four sections of IST 1110, Introduction to Information Technology. Provided valuable guidance to enhance understanding, encourage active learning, and promote academic success.
• Student Engagement and Support: Offered instructional assistance to students, fostering a positive and supportive learning environment. Guided students in comprehending complex subject matter, aiming to promote deeper understanding and academic achievement.
• Assessment and Evaluation: Conducted a thorough assessment of student participation by evaluating weekly discussion posts and comments for the entire student cohort. Skillfully graded midterms, final exam short answer questions, and student projects, ensuring fairness and accuracy.

• Created and documented a project management plan and specifications for an educational-themed website, Gencyber-CSUSB.org, that fulfilled National Security Administration federal grant requirements.
• Planned, coordinated, developed, and delivered a complex educational-themed WordPress website that facilitated the learning environment for 40 high school students and 10 instructors over a 6-week period during the COVID-19 pandemic.
• Installed and customized a learning management system (LearnDash) that effectively allows instructors to distribute class documentation, provide feedback, and for students to upload completed assignments.
• Installed and customized a private social community network system (BuddyBoss) to meet the NSA grant requirement that effectively allowed students and instructors to interact within an online environment which expanded the learning experience. 
• Troubleshoot critical WordPress module update errors in a timely manner that brought the Website back online with no impact on the program.

• Vendor-managed client's Web hosting account at Patheon.io that resolved the company’s web hosting content delivery problems.
• Organized, designed, developed, and launched a https://drxcapital.com/ for client’s customers.
• Purchased and customized Drupal 8 template to meet the client’s design specifications.
• Implemented custom JavaScript programming to satisfy customer requests for a linkable button within a mouse-over image.
• Provided Drupal 8 maintenance, including security, template updates, and content changes.
• Supervised all client’s DNS updates and hosting services.

• Research, analyzed, and recommended Elance vendor bids for a Web development project.
• Spearheaded efforts to consolidate the company’s virtual private servers reducing costs by 50%
• Managed LAMP (Linux, Apache, MySQL, PHP) website projects.
• Troubleshooted and solved Web hosting server issues and DNS problems.
• Coordinated the administration of the company websites including updating, securing, and patching.
• Developed and documented detailed project specifications for a community T-shirt Web site.
• Conducted beta testing, provided design consultation, and executed all software development change requests.
• Ensured PCI compliance issues were addressed for VintageCotton.com website.

• Researched and synthesized findings of student information system vendors into an easy-to-understand report for school stakeholders to evaluate.
• Recommended student information system vendor (Grade Link) that fits FCS’s budget based on current enrollment with flexible pricing to meet growing enrollment which is still used by the school today.
• Led efforts to consolidate and reduce costs for website hosting for the school and church websites.
• Set up and customize WordPress HTML/CSS/PHP files for the website.
• Wrote and formatted content for the Web site.
• Trained FCS staff on how to edit Web sites via WordPress administration.

• Orchestrated the information technology team’s support of a three-stage company expansion from a small office of 10 staff, to an office of 40 staff, to a facility that supported a 200-person sales team, a 15-person software development team, 20 administrative staff, and a 40-person product fulfillment team based in Manila, Philippines.
• Negotiated and spearheaded the purchase and deployment of all technology procurements including but not limited to workstations, servers, switches, firewalls, telephony equipment, and VoIP servers for a company of 250 employees that resulted in large financial discounts through bulk purchases and beneficial vendor relationships.
• Vender-managed and signed all Colocation contracts and supervised the deployment of company server assets to contracted facilities.
• Coordinated the complete replacement of a standard POTS phone system to a VOIP system for a 250-employee facility over one weekend with the broadband provider, the hardware vendor, and the internal network administration staff.
• Directed and managed the performance of a highly productive IT operations team and software development team through a philosophy that empowered, nurtured, and fostered collaboration while managing conflicts with a calm and thoughtful management style that promoted the growth of the individual and the company.
• Recruited, onboarded, and supervised all IT employees including the software developers, Web developers, and network administrators.
• Led the software development project team that developed a program that tracked sales data and produced reports for the Director of Sales and the CEO to evaluate performance that increased sales annual sales to 5 million dollars.
• Led the software development project team that created a program that benchmarked, tracked, and analyzed Website traffic for internal and external (client) Website clients to measure the impact of search engine optimization efforts which developed Google AdSense revenue to become an important income stream.
• Led numerous software development projects that used current leading-edge programming languages to streamline the management of company operations.