As a high-integrity, detail-oriented, lifelong learner with the skill of explaining technical concepts in an accessible language to diverse stakeholders, I would like to present my resume for future employment with your organization. As the top-ranking student in the Spring of 2023 MBA graduating class at California State University, San Bernardino with two decades of Web development and information technology experience, I have honed my skills as a dedicated team player with an innovative approach to problem-solving and an unwavering commitment to customer service excellence.

Cyber Security Concepts (Defense in Depth, NIST Cybersecurity Framework 2.0, NIST SP 800-15, NIST SP 800-53Ar5, CIS Security Controls, ISO 27001, SOC, SIEM, EDR, DLP), Kali, Wireshark, Nmap, Splunk, PyCharm, Windows, Linux, AWS, LAMP, Pantheon.io, Drupal, WordPress, PHP, CSS, JavaScript, MySQL, Java, C++, Python, R and R-studio, Tableau, Lucid chart, Microsoft Visio, Adobe Suite tools, MS Office Suite Tools.

Friendly demeanor that fosters positive relationships, approachable, strong written/verbal communication skills, able to convey complex technical concepts understandably, meticulous attention to detail, mission-driven, impeccable work ethic, proactively embraces challenges, dedicated to continuous learning, eager to contribute to personal and organizational growth, team player willing to go the extra mile.

Marich IT Consulting
Owner                                                                                                                    July 2007 till Present

As the owner of Marich Web Consulting, I specialize in web development, project management, and digital strategy, delivering expert consulting services to a diverse range of clients. My approach combines deep technical expertise with strategic business acumen, enabling me to provide tailored solutions that significantly enhance digital presence and operational efficiency. I excel in environments that require rigorous problem-solving and innovative solutions, with a track record of managing complex projects and driving technological enhancements that yield tangible results. The following are examples of client projects that highlight my experience:

CSUSB Cybersecurity Center | Web Developer | Current Project | San Bernardino, California

• Developed and managed the project plan for Gencyber-CSUSB.org, ensuring compliance with NSA federal grant requirements and facilitating a dynamic educational platform.
• Installed and customized WordPress with LearnDash and BuddyBoss, creating a robust online learning and community environment that supported 40 students and 10 instructors during remote operations amid the COVID-19 pandemic.
• Rapidly addressed and resolved critical WordPress module issues, ensuring continuous site functionality and access during critical educational activities.

Consistent Image | Drupal Developer | Four-Year Project | La Jolla, California

• Managed and optimized vendor-client web hosting on Pantheon.io, significantly improving content delivery and web performance.
• Led the entire lifecycle of the drxcapital.com project, from initial design and development to successful deployment, focusing on meeting precise client specifications.
• Implemented custom CSS solutions to enhance user interactivity, including a linkable button within a mouse-over image.
• Maintained Drupal 8 sites, handling security updates, template modifications, and content management to ensure operational continuity and security compliance.
• Oversaw DNS updates and hosting services, providing exceptional customer service and technical support to ensure client satisfaction.

Califormulated Inc. | Project Manager | Six-Year Project | Signal Hill, California

• Directed the consolidation of virtual private servers, achieving a 50% cost reduction while enhancing server efficiency.
• Managed multiple LAMP stack web projects, providing comprehensive coordination from conception through deployment.
• Ensured all company websites adhered to PCI compliance standards, safeguarding sensitive customer data and adhering to industry standards.
• Conducted extensive vendor research and managed external communications, optimizing project outcomes and resource allocation.

Department of Information and Decision Sciences, California State University, San Bernardino
Graduate Assistant                                                                           September 2022 till December 2022

• Advised and mentored over 350 total students in four sections of IST 1110, Introduction to Information Technology, students by providing instructional assistance and guidance on the class subject matter to encourage students to achieve the highest grade possible.
• Evaluated and graded assigned weekly discussion posts and comments for 350 plus students, resulting in a deeper learning of the subject matter.
• Assessed and graded 350 plus students’ midterms and final exams with multiple short answer questions, and student projects based on the Professor’s criteria within the academic management system that provided the basis for student grades.
• Calculated the final grades for 350 plus students based on the Professor’s criteria within the academic management system without errors.
• Analyzed and resolved critical final grade book discrepancies between the student list provided by the school administration and the actual student information system (Canvas) which corrected the issuance of incorrect grades to the students.

Software Development, and Investment of Nevada (SDIN), 

Director of Technical Operations                                                           April 2001 to December 2006

• Orchestrated the information technology team’s support of a three-stage company expansion from a small office of 10 staff, to an office of 40 staff, to a facility that supported a 200-person sales team, a 15-person software development team, 20 administrative staff, and a 40-person product fulfillment team based in Manila, Philippines.
• Negotiated and spearheaded the purchase and deployment of all technology procurements including but not limited to workstations, servers, switches, firewalls, telephony equipment, and VoIP servers for a company of 250 employees that resulted in large financial discounts through bulk purchases and beneficial vendor relationships.
• Vender-managed and signed all Colocation contracts and supervised the deployment of company server assets to contracted facilities.
• Coordinated the complete replacement of a standard POTS phone system to a VOIP system for a 250-employee facility over one weekend with the broadband provider, the hardware vendor, and the internal network administration staff.
• Directed and managed the performance of a highly productive IT operations team and software development team through a philosophy that empowered, nurtured, and fostered collaboration while managing conflicts with a calm and thoughtful management style that promoted the growth of the individual and the company.
• Recruited, onboarded, and supervised all IT employees including the software developers, Web developers, and network administrators.
• Led the software development project team that developed a program that tracked sales data and produced reports for the Director of Sales and the CEO to evaluate performance that increased sales annual sales to 5 million dollars.
• Led the software development project team that created a program that benchmarked, tracked, and analyzed Website traffic for internal and external (client) Website clients to measure the impact of search engine optimization efforts which developed Google AdSense revenue to become an important income stream.
• Provided customer service to Search Engine Optimization clients with a high level of commitment to satisfy the client’s expectations. 

• Student member of the Cyber Intelligence and Security Organization, CSUSB, Fall 2020 through Spring 2023 – Participated in student-coordinated workshops learning a variety of cyber security skills and helped with the annual Cyber Security Center at CSUSB Open House.
• Youth Baseball Coach – Murrieta Pony Baseball, French Valley Baseball; Assistant coach and head coach for several youth baseball teams teaching fundamental baseball skills while managing parent expectations.

Additional Employment / Letters of Recommendation / References Available Upon Request